Home Swap Damage Protection with Truvi
Ready to swap homes but concerned about potential damages? For a maximum cost of $25 per home swap, Truvi's Damage Protection Service protects you from $500 to $5,000,000 for peace of mind.
What is the Damage Protection Service?
The Damage Protection Service offered by Truvi provides extensive financial protection for damages in your home caused by a guest during a home swap. With protection ranging from $500 to $5,000,000*, you are well-protected against a variety of potential damages.
Truvi's Damage Protection Service is not insurance but offers the ultimate backup plan for your home swap.
*Truvi always quotes the protection level in USD. The amount can be converted to GBP, EUR, CAD, NZD, AUD, ZAR at the time of settlement, depending on your location.
What is included?
- ✅ Unintentional guest damage
- ✅ Malicious guest damages
- ✅ Unsolicited smoking damage
- ✅ Unapproved party damage
- ✅ Stained linens
- ✅ Smeared towels
- ✅ Delivery expenses of replaced items
What is not included?
- ❌ Cosmetic damage
- ❌ Pet damage
- ❌ Wear and tear
- ❌ Management fees
- ❌ Maintenance expenses
- ❌ Approved party damage
For a full list of exclusions and a good understanding of the Damage Protection Service, please review the details on Truvi's website and their Host Guarantee page.
⚠️ Important disclaimer
Swaphouse is not liable for any damages incurred during a home swap. We do not manage, administer, or oversee the Damage Protection Service, nor do we handle any reported incidents, disputes, or payments associated with the service. Read more
All inquiries and incident management are conducted solely by Truvi. Our partnership with Truvi is solely for the benefit of our members, providing an optional protection service to enhance your home swapping experience. All obligations regarding the Damage Protection Service are managed by Truvi.
For all details and Truvi's Damage Protection Service, we recommend visiting their website and reading their Host Guarantee page.
How does it work?
Frequently Asked Questions
The guest is invited to submit the required data including name, email, date of birth, home address, and phone number. Truvi verifies that information against multiple databases, ensuring that no fraudulent activity takes place.
After your guest successfully passes the verification, you (the host) will receive confirmation from Truvi. You can then confidently plan your home swap, assured that the Damage Protection Service is in place.
Home Swapping with a Safety Net
To get started with the Damage Protection Service, or for more detailed information about the protection exclusions and processes, please visit the Truvi Damage Protection Service page.
