How to Write a Review After Your Home Swap on Swaphouse

Writing a review is one of the easiest (and most valuable) things you can do after a swap. It helps build trust in the community, gives future swappers a better idea of what to expect, and shows appreciation for the person you swapped with.

In this article, we'll walk you through:

Why Writing a Review Matters

Home swapping only works when there's trust—and reviews are a big part of that.

By writing a review, you're helping others decide who they feel comfortable swapping with. Just like you probably looked at photos and read descriptions before agreeing to your swap, others will read your review to get a feel for what the experience was like.

Micaela & Nikola

Stayed 16 nights

· September 2024

We had an amazing experience in Amsterdam! It was our first home swap, and we met Tobi and Kat the day before to hand over the keys and get to know each other before heading to Amsterdam. The communication was clear and transparent throughout the process... Read more

A thoughtful review can:

• Give helpful context about the home and host
• Highlight things that aren't always obvious from a listing
• Show appreciation for a great swap experience
• Encourage other users to be responsive, respectful, and honest
• Build a stronger sense of community across the platform

And of course, reviews aren't just helpful to others—they also help you. The more active and transparent the community is, the more confident people feel saying yes to a swap. That means more trusted opportunities for everyone, including you.

Additionally, by writing a review for the other swapper, you encourage them to write one about you and their experience as well. This helps build your own reputation on the platform, increases trust in your listing, and can boost your chances of getting more matches and future swap opportunities.

How to Leave a Review on Swaphouse

Leaving a review on Swaphouse is simple, and there are a few ways to do it, whether you planned your swap directly through the platform or not.

✅ If you planned and confirmed your swap on Swaphouse

It's now possible to plan and manage your home swaps directly on the platform. If you followed this process (more about that here), you'll automatically be prompted on the Swaps overview page to write a review once your swap is complete.

Once your swap is completed, the "Write review" button will be shown on the Swaps page

✅ If you didn't confirm your swap on the platform

No worries, you can still leave a review manually. There are two easy ways to do it:

Option 1: From your Matches page

Go to your Matches page, scroll to the match you want to review, click the three-dots menu in the top-right corner, and select "Write a review."

On the Matches-page, click the three-dots menu to find the "Write a review" option

Option 2: From your Messages

Head to your Messages, open the chat with your your match, click the three-dots menu in the top-right corner, and select "Write a review."

Tips for Writing a Great Review

Not sure what to write? A good review doesn't have to be long, it just needs to be honest and helpful. Whether your experience was amazing or had a few bumps along the way, sharing your perspective can go a long way in helping others make informed decisions.

Here are a few things you might want to include:

• Overall experience: How was the swap in general? Did everything go smoothly?
• The home: Was it clean, comfortable, and as described in the listing?
• Accuracy: Did the photos and description match what you found on arrival?
• Responsiveness: Was the other person easy to reach before and during the stay?
• House rules: Did both sides stick to the agreed rules and expectations?
• Wi-Fi: Especially important for remote workers—was the internet reliable and as advertised?
• Neighborhood: Any helpful context about the location that others might appreciate?

You don't have to cover all of these, just focus on what stood out to you. Keep it honest, respectful, and constructive. If it was a great experience, feel free to say so! If something could have been better, sharing it in a kind and clear way helps everyone improve and stay aligned.

Bonus: Leave a Review for Swaphouse

If you've just had a great home swap experience, chances are Swaphouse played a part in making it happen, and we'd love to hear what you think!

Leaving a review for Swaphouse on Trustpilot helps us build credibility with new users, grow the community, and improve the platform. It also helps more people discover home swapping with Swaphouse as an affordable, inspiring way to travel.

And the best part? The more the community grows, the more swap opportunities there will be for you too. Win-win!

If you have a minute to share your thoughts, we'd really appreciate it.

👉 Leave a review on Trustpilot

Final Thoughts

Writing a review only takes a few minutes, but it has a lasting impact. It helps other members swap with confidence, strengthens the community, and increases your chances of future matches.

Whether your swap was a once-in-a-lifetime adventure or a simple weekend getaway, sharing your experience is a great way to give back—and keep the spirit of home swapping alive.

Thanks for helping make Swaphouse better with every review 💚