Address Verification on Swaphouse (Beta)
An optional, free beta feature to help build trust between swappers and improve the chances of successful swaps. Verify your home address by mail and earn an Address Verified badge on your home listing.
What is Address Verification?
Address Verification is an optional feature where you submit your home address and confirm that you can receive mail there. We post a physical letter with a unique 6-digit code; once you enter the code on Swaphouse, an Address Verified badge appears on your home listing.
In our Terms & Conditions, we put it like this: Address Verification only confirms that, at the time of verification, you were able to receive mail at the submitted address. Simple as that.
It's not a background check, not an ID check, not an ownership check. Just one extra trust signal, sent the old-school way 📬.
What it is, and what it isn't
We want to be upfront about what the Address Verified badge means, so it stays a useful signal, not a misleading one.
For the full wording, see section 3 of our Terms & Conditions.
What it does
- ✅ You can receive mail at the submitted address
- ✅ The Address Verified badge appears on your listing
- ✅ Your full address stays private by default
What it doesn't do
- ❌ Confirm ownership or legal residency
- ❌ Guarantee the accuracy of photos or descriptions
- ❌ Replace personal due diligence
⚠️ Important disclaimer
Address Verification is a trust signal, not a guarantee. The presence of an Address Verified badge or the display of a verified address is not an endorsement, certification or recommendation by Swaphouse, and you should never rely solely on it when deciding to enter into a home swap. Read more
The feature is currently in beta. Swaphouse may, at its discretion, update, expand, restrict or introduce fees for Address Verification in the future. Any changes or applicable fees will be clearly communicated before you choose to participate. Swaphouse may also revoke or remove a verification at any time, including in cases of suspected abuse, fraud or misuse.
You remain responsible for your own due diligence, including video calls, identity checks, insurance arrangements and key handover agreements. For the full details, please review our Terms & Conditions and Privacy Policy.
How does it work?
From your home listing to a verified badge in four steps.
Private by default
Your full address is never shown publicly on your listing or profile.
Shared only when you plan a swap
When you're planning a swap, you can optionally choose to share your full verified address with your swap partner directly.
Your address stays yours
Your full address (street, house number, postal code) is never shared by Swaphouse without your permission. We only use it to confirm you can receive mail at that address so the Address Verified badge can be displayed on your home listing.
When you're planning a swap with another swapper, you can choose to share your full address with them inside the swap details. It's completely optional and under your control.
Verifications are valid for one year and can be renewed with a new letter. You can remove your verification any time from your Home Listing, and Swaphouse can revoke a verification in cases of suspected abuse, fraud or misuse.
What other swappers see
When someone visits your home listing or starts planning a swap with you, they'll see an Address Verified pill on your profile. Tapping it opens a short explainer so they know exactly what the badge means, and what it doesn't.
We also remind every member that the badge isn't a substitute for personal due diligence. It works best together with a real conversation, a video call (bonus points for a live home tour), clear key handover plans, and appropriate insurance or protection.
👉 More tips in our home swapping safety guide and why a quick video call goes a long way.
Frequently Asked Questions
Want to try Address Verification?
Address Verification is currently a free beta. If you'd like to be one of the early users, get in touch and we'll unlock it for your account. We'll cover the printing and shipping of your verification letter.
About Swaphouse
Imagine if you could work remotely from a destination of your choice, for free, without having to pay any accommodation costs. At Swaphouse, we believe this is the future of work, and it's our mission to make it an accessible reality for every remote worker.
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